Definitions & General Terms These terms and conditions apply to all video and associated audio products created by Rua Productions, referred to as "we," "us," "our," or "Rua Productions." "Client" and "customer" refer to the party who commissioned and/or funded the work and any person or organization acting on their behalf.

Pre-production requirements The client is responsible for obtaining all necessary permissions, including but not limited to performances, branding, trademarked goods and logos, use of intellectual property, imagery, sound recordings, and any other copyrighted material that will form part of the final video production. Rua Productions will not be liable for any delays or failure to deliver the agreed product caused by any element that is the client's responsibility. The client must obtain permission from the original copyright owner/material provider where copyright material is provided for incorporation into a Rua Productions video. The client will indemnify Rua Productions against any future possible claims, disputes, expenses, or costs arising from the use of such material, without time limit. A full production brief must be signed off by the client before production work begins.

Production and post-production All works undertaken will be as per Rua Productions' written quotation based upon the agreed production brief. The client is responsible for ensuring that the quotation is thoroughly read and understood prior to booking. Any amendments or additional days filming will be charged at our current daily rates. Clear access for video and sound capture shall be arranged and managed by the client. If filming venues are being organized by the client, it is the client's responsibility to ensure that our production crew and supporting personnel have clear access to all relevant locations required throughout the day. Delays in production as a result of inadequate access or facilities may incur additional charges. Rua Productions takes health and safety matters seriously, and we reserve the right to remove any of our personnel and/or equipment from a location if we deem it to be unsafe or if our crew is subjected to abusive or aggressive behavior. In such circumstances, the client will be fully liable for any costs incurred or subsequently arising as a result. Rua Productions will observe the site safety rules at all times and will liaise with the appropriate Responsible Person(s) named in the production brief.

Insurance Rua Productions carries public liability insurance cover of one million Euros. A copy of our insurance certificate can be provided on receipt of a request to our offices. Extended or upgraded specific project insurance cover can be provided if required upon request, provided this is agreed at the time of booking and included in the production brief.

Adverse weather conditions In the event of inclement weather that would pose a risk to health and safety of our personnel or equipment or has the potential to prevent successful video or audio capture, we reserve the right to change the date or time of filming to a more suitable date or time.

Client delays In the event of filming being delayed or aborted due to the client's failure to adhere to the agreed dates, times, access, facilities, organization, or any other matter specified in the production brief, we reserve the right to reschedule the affected days of filming and to charge for any additional costs that arise. No refund or credit will be given in respect of costs associated with the delayed or aborted original filming day(s).

Changes to the filming schedule In the event of the client wishing to change or cancel the filming date, we require a minimum of 4 weeks' notice. Failure to comply will result in the client becoming 100% liable for all costs associated with the originally scheduled dates.

Equipment Substitution

In case of equipment failure or technical difficulties, we will make all efforts to find suitable replacement equipment and personnel to ensure that filming is not delayed and the project quality or delivery is not adversely impacted. The senior member of the film crew will have the discretion to use the equipment available on the day of filming, and no further claims or liability will be accepted.

Approval/Amendments of Draft Footage

We will provide one "first cut" edit for review and comment by the client under normal circumstances. One set of revisions will be included within the agreed project cost, provided that the revisions or amendments are within the original agreed brief. We encourage clients to attend personally during editing to ensure that all revisions can be signed off without delay. Additional revisions or significant re-edits will be charged at a rate of €300 per day or part thereof.

Project Duration and Delivery

Any indication of the duration of a design project is an estimation. We will strive to meet specific deadlines, provided that there is clear communication, prompt payment, and regular feedback from the client. Our liability will be limited to the agreed total cost of the project, less any costs incurred by us for any work already done on the project, provided that such work is within the agreed production brief. We will not be responsible for any loss, damage, or costs arising from the late, erroneous, or non-delivery of the product.

Copyright

Rua Productions asserts its full rights as the copyright owner of all material captured, processed, and/or produced by us, whether or not such material forms part of a finished project. All produced material's copyright is solely owned by Rua Productions and is protected under Irish law, Copyright and Related Rights Act, 2000.

Usage Licence – Rights to Use of Project Content

If the client provides material for inclusion in any project, including but not limited to logos, images, trademarks, footage, and audio, the relevant permission must be obtained in advance from the original copyright holder. By accepting these terms and conditions, the client indemnifies Rua Productions against any possible claims, disputes, expenses, or similar that may arise from breaching any copyright laws or pre-existing terms and conditions attributed to the material.

We retain all rights to the usage of footage captured during the production of any client-commissioned project. We grant a time-unlimited license for the client to use that footage in its complete delivered form only, subject to the following express condition: "Rua Productions retains all copyright over any content we produce. Permission is not granted to re-edit, copy, or alter the content in any way."

We reserve the right to use any footage and related files from any client-commissioned project in our showreels and for other promotional purposes. We do not give permission for any material to be altered, edited, or used as part of another production, unless this is expressly agreed in writing.

PAYMENT

Our payment terms at Rua Productions are 30 days from the date of the invoice. By placing an order, the Client agrees to these terms. In case of overdue payment, we reserve the right to charge further interest and late payment fees as set out under the Late Payment of Commercial Debts (Interest) Act and the European Communities (Late Payment in Commercial Transactions) Regulations 2012. As of January 1st, 2020, the late payment interest rate is 8.00% per annum, based on the ECB rate as at January 1st, 2020 of 0.00%, plus the margin of 8%. This equates to a daily rate of 0.022%.

If payment is not made according to agreed credit terms, we will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation. The Client will be responsible for all collection or legal fees necessitated by late or default in payment. We reserve the right to withhold delivery and any granting or continuation of usage license of any current work if accounts are not current or overdue invoices are not paid in full.

All licenses to use our copyright material under this agreement are conditional upon receipt of payment in full. This includes any outstanding additional costs, taxes, expenses, and fees, charges, or costs of administration of changes. We strive to provide a transparent payment process and are available to answer any questions the Client may have.